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ATS keywords · Receptionist

Receptionist resume keywords that get past the screening software.

Front-desk roles get many applicants and fast screening. Ads look for phone, scheduling and software skills by name.

Hard skills and tools

The terms recruiters most often filter receptionist applications by. Use the ones you can back up, written the way the ad writes them.

Front deskMulti-line phone systemGreeting visitorsAppointment schedulingCalendar managementData entryMicrosoft OfficeEmail correspondenceMail handlingFilingVisitor managementCash handlingCRMBooking systems

Soft skills and ways of working

These count less on their own. Put them inside achievement bullets instead of a list.

Professional mannerFriendly communicationMultitaskingOrganisationDiscretionProblem solving

Certifications ads ask for

Languages (list each with level)Typing speed (wpm)

Before and after

Example bullet

Answered the phone and helped visitors.Managed a 10-line phone system and front desk for a 60-person office, scheduling 30+ appointments a day.

Example only. Use your own real numbers. If you don’t know a figure, leave it out rather than guess.

Three rules for this role

  1. Mention the volume you handled: calls, visitors, appointments.
  2. Name the booking or scheduling software.
  3. Languages are a real advantage. List them.

Questions

What keywords should a receptionist resume include?

Start with the hard skills named in the job ad, then add certifications and tools you actually use. Common ones for receptionist roles include Front desk, Multi-line phone system, Greeting visitors, Appointment scheduling, Calendar management, Data entry.

Should I copy every keyword from the job ad?

No. Only add a keyword when your experience supports it. Recruiters read the resume after the software ranks it, and a claim you can’t back up costs you the interview.

How do I know which keywords I’m missing?

Paste the job ad and your resume into SubMac’s free checker. It shows your match score and lists the keywords from the ad that your resume doesn’t contain.

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